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Términos y condiciones

PURPOSE AND GENERAL

These General Terms and Conditions of Use, Terms of Sale and Privacy Policy govern the use of the www.estacionautica.com website (hereinafter ‘the Website’), of which Estació Nàutica Costa Daurada. (hereinafter “THE COMPANY”) with CIF G-43659945 and domiciled at Plaça de les Comunitats Autònomes, sn – 43840 Salou, is the owner.

Through its www.estacionautica.com site, THE COMPANY provides information about its products and offers the possibility of purchasing them. Due to the content and purpose of the Website, people who want to benefit from its services must have the status of ‘Client’, which is acquired by completing the registration form and following the steps that THE COMPANY subsequently communicates through email. Being a Client implies adherence to the Terms of Use, the version published at the time the Website is accessed. In any case, there are pages of the Website accessible to individuals or legal entities that do not register or initiate a product purchase (hereinafter, ‘Users’). In this sense, Users who access these parts of the Website agree to be subject to the terms and conditions set out in these General Conditions, to the extent that this may be applicable to them.

CONTACT: If you have any questions, queries or suggestions, you can send us your comments by email to: info@estacionautica.com

PRODUCT INFORMATION

The descriptions of the products displayed on the Website are based on the information provided by the suppliers of the products. However, the information given about each product, as well as the photographs or videos related to them and the trade names, trademarks or distinctive signs of any kind contained on THE COMPANY’s website, are set out in www.estacionautica.com as a guideline.

PRICES

All prices of the products indicated through the website include VAT and other taxes that may apply.

AVAILABILITY

Availability is provided by our suppliers. Under no circumstances will THE COMPANY intentionally offer for sale more units than it has.

PAYMENT

The Customer agrees to pay at the time the order is placed. At the starting price listed on the website for each of the products offered.

The receipt or proof of purchase that corresponds to the purchase order will be available and can be viewed in www.estacionautica.com in the ‘My Account’ section, ‘Orders’. The Client must pay the amount corresponding to their order by credit or debit card (Visa, Mastercard, Visa Electron and/or other similar cards).

The Client must notify THE COMPANY of any undue or fraudulent charge on the card used for purchases, by email or telephone, as soon as possible so that THE COMPANY can carry out the appropriate procedures.

ORDER FULFILLMENT

Once the order has been placed, i.e. with the acceptance of the Terms of Use and the confirmation of the purchase process, THE COMPANY will always send an email to the CUSTOMER confirming the details of the purchase made.

ORDER CANCELLATION

THE COMPANY will accept order cancellations by sending an e-mail to info@estacionautica.com within a maximum period of 24 hours after the purchase is made.

DELIVERY AND LOSS

  • Product Delivery

THE COMPANY shall not be liable for errors caused in delivery when the e-mail address entered by the Client in the order form does not correspond to reality or has been omitted.

  • Delivery Time

Each delivery is deemed to have been made from the moment the system sends the voucher to the CLIENT

RETURN

  • Return Procedure

All products purchased from THE COMPANY may be returned and refunded, provided that the Customer notifies THE COMPANY of his/her intention to return the product(s) purchased within a maximum period of 24 hours from the date of purchase, delivery and communicated within this period by email to info@estacionautica.com

  • Refunds to the CLIENT

In the event that the activity cannot be carried out due to adverse causes such as technical problems or adverse weather conditions, THE COMPANY will offer the client the possibility of changing the date for the enjoyment of the activity.

If this change is not possible, THE COMPANY will reimburse the customer 100% of the amount of the reservation for this activity through the same payment system by which the reservation was made within a maximum period of 7 working days.

Under no circumstances will THE COMPANY assume any expenses derived from transport, accommodation, meals, etc. that the client has incurred in order to enjoy the activity.

INTELLECTUAL AND INDUSTRIAL PROPERTY

THE COMPANY holds all the rights to the content, design and source code of this website and, in particular, including but not limited to, the photographs, images, texts, logos, designs, trademarks, trade names and data included on the website.

Clients and Users are advised that such rights are protected by current Spanish and international legislation relating to intellectual and industrial property.

Likewise, and without prejudice to the foregoing, the content of this website is also considered to be a computer program, and therefore, all current Spanish and European Community regulations on the matter are also applicable to it.

The total or partial reproduction of this Website, or any of its contents, without the express written permission of THE COMPANY is expressly prohibited.

Likewise, the copying, reproduction, adaptation, modification, distribution, commercialization, public communication and/or any other action that entails an infringement of current Spanish and/or international regulations on intellectual and/or industrial property is strictly prohibited, as well as the use of the contents of the Website without the prior express written authorization of THE COMPANY.

THE COMPANY informs that it does not grant any license or implicit authorization on the intellectual and/or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in the Website. The use of the contents of the web domain is only authorised for information and service purposes, provided that the source is cited or referenced, and the user is solely responsible for their misuse.

ACCESS AND STAY ON THE WEBSITE. OUR CONTENTS

Clients and Users are fully responsible for their conduct, when accessing the information on the Website, while browsing it, as well as after having accessed.

As a consequence of the above, Clients and Users are solely responsible to THE COMPANY and third parties for:

  1. The consequences that may arise from the use, for purposes or effects that are unlawful or contrary to this document, of any content on the Website, whether or not it has been created by THE COMPANY, whether or not it is officially published under its name.
  2. As well as the consequences that may arise from the use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, render useless or deteriorate the Website or its services or prevent the normal enjoyment by other Users.

THE COMPANY reserves the right to update the contents when it deems it appropriate, as well as to eliminate, limit or prevent access to them, temporarily or permanently, as well as deny access to the Website to Clients and Users who misuse the contents and/or fail to comply with any of the conditions that appear in this document.

THE COMPANY informs that it does not guarantee:

  1. That access to the Website and/or the Linked Websites is uninterrupted or error-free.
  2. That the content or software that Clients and Users access through the Website or the linked Websites does not contain any errors, computer viruses or other elements in the contents that may cause alterations in their system or in the electronic documents and files stored in their computer system or cause any other type of damage.
  3. The use of the information or content of this website or link websites that Clients and Users may make for their personal purposes.

The information contained in this website must be considered by Clients and Users as informative and orienting, both in relation to its purpose and its effects, which is why: THE COMPANY does not guarantee the accuracy of the information contained in this Website and therefore does not assume any responsibility for any possible damages or inconveniences for Users that may arise from any inaccuracy present on the Website.

OUR RESPONSIBILITY

THE COMPANY does not assume any liability arising from, but not limited to:

  1. The use that Clients or Users may make of the materials on this Website or linked websites, whether prohibited or permitted, in violation of the intellectual and/or industrial property rights of the contents of the Website or of third parties.
  2. Any damages to Clients or Users caused by the normal or abnormal operation of the search tools, the organisation or location of the content and/or access to the Website and, in general, the errors or problems that may arise in the development or implementation of the technical elements that the Website or a program provides to the User.
  3. The contents of those pages that Clients or Users can access from links included in the Website, whether authorised or not.
  4. From the acts or omissions of third parties, regardless of whether these third parties may be linked to THE COMPANY by contractual means.
  5. Minors’ access to the content included on the Website, and it is the responsibility of their parents or guardians to exercise adequate control over the activity of their children or minors in their care or to install any of the tools to control the use of the Internet in order to prevent the use of the Internet from being controlled. (i) access to materials or content that are not suitable for minors, and (ii) sending personal data without the prior authorisation of their parents or guardians.
  6. Communications or dialogues in the course of debates, forums, chats and virtual communities that are organised through or around the Website and/or linked websites, and will therefore not be liable for any damages or prejudices suffered by individual and/or collective Clients or Users as a result of such communications and/or dialogues.

THE COMPANY shall not be liable in any case in the event of:

  1. Errors or delays in the access to the Website by the Client when entering their data in the order form, the slowness or impossibility of receipt by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems in the Internet network, fortuitous events or force majeure and any other unforeseeable contingency beyond the good faith of THE COMPANY.
  2. Failures or incidents that may occur in communications, deletion or incomplete transmissions, so that it is not guaranteed that the services of the website will be constantly operational.
  3. Errors or damage caused to the website by an inefficient and bad faith use of the service by the Client.
  4. Failure to operate or problems with the email address provided by the Client to send the order confirmation.
  5. In any case, THE COMPANY undertakes to solve any problems that may arise and to offer all the necessary support to the Client in order to reach a quick and satisfactory solution to the incident.
  6. Likewise, THE COMPANY has the right to carry out, during defined time intervals, promotional campaigns to promote the registration of new members in its service. THE COMPANY reserves the right to modify the conditions of application of the promotions, extend them with due notice, or proceed to the exclusion of any of the participants from the promotion in the event of detecting any anomaly, abuse or unethical behavior in their participation.

PRIVACY POLICY

Clients and Users undertake to browse the website and use the content in good faith.

In compliance with the provisions of Organic Law 15/1999, on the Protection of Personal Data, we inform you that the completion of any form on the www.estacionautica.com Website or the sending of an email to any of our mailboxes implies the acceptance of this privacy policy, as well as the authorization to THE COMPANY to process the personal data that you provide us. which will be incorporated into the file, owned by THE COMPANY, registered in the General Registry of the Spanish Data Protection Agency.

The Customers’ data will be used to send sales made by THE COMPANY via email.

By simply visiting the Website, Users do not provide any personal information and are not obliged to provide it.

THE COMPANY undertakes to maintain the utmost reserve and confidentiality regarding the information provided to it and to use it only for the purposes indicated.

THE COMPANY presumes that the data has been entered by its owner or by a person authorized by it, as well as that it is correct and accurate.

It is up to the Clients to update their own data. At any time, the Client shall have the right to access, rectify, cancel and oppose all their personal data included in the various registration forms. To modify or update their personal data, the Client must access www.estacionautica.com, in the ‘My Account’ section. To cancel your account, write an email from your account email to info@estacionautica.com with the subject line ‘Cancel Account’.

Therefore, the Client is responsible for the veracity of the data and THE COMPANY shall not be responsible for its inaccuracy of the Clients’ personal data. In accordance with current legislation on data protection, THE COMPANY has adopted the appropriate levels of security for the data provided by the Clients and, in addition, has installed all the means and measures at its disposal to prevent the loss, misuse, alteration, unauthorised access and extraction of the same.

NULLITY

In the event that any clause of these Terms of Use is declared invalid, the other clauses shall remain in force and shall be interpreted taking into account the will of the parties and the very purpose of these Terms of Use.

THE COMPANY may not exercise any of the rights and powers conferred in this document, which shall not imply in any case the waiver of the same, unless expressly acknowledged by THE COMPANY or prescribed the corresponding action in each case.

MODIFICATION OF THE TERMS OF USE

THE COMPANY reserves the right to modify, at any time, the presentation and configuration of the Website, as well as these General Conditions. For this reason, THE COMPANY recommends that the Client read them carefully each time they access the Website.

Customers and Users will always have these Terms of Use in a visible place, freely accessible for as many queries as they wish to make. In any case, acceptance of the Terms of Use will be a prior and indispensable step to the acquisition of any product available through the Website.

GOVERNING LAW AND ARBITRATION

These Terms of Use are governed by the applicable Spanish legislation on the matter. In order to resolve any controversy or conflict arising from these Terms of Use, the parties submit to the jurisdiction of the courts of the city of Reus, unless otherwise required by law